Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Top Sweepstakes Casinos. We research sweepstakes casinos and social casinos for readers across the US, and reader messages are one of the main ways we catch things that have changed — a state removed from an operator's eligible list, a redemption minimum that moved, a welcome offer that no longer matches what is advertised.
The fastest route is email: [email protected]. A person reads every message. We aim to reply within two business days, and longer for anything that needs us to re-check an operator's official rules.
What we can help with — and what we can't
We are an independent comparison site, not an operator. That distinction decides which messages we can actually resolve.
| Bring this to us | Bring this to the operator |
|---|---|
| Out-of-date offer terms or ratings on our pages | Account locked, password resets, login problems |
| Questions about how the sweepstakes model works | A pending Sweeps Coins redemption or KYC review |
| A site listed as available in a state where it isn't | Missing Gold Coin purchases or billing disputes |
| Suggestions for operators or topics to cover | Self-exclusion requests and deposit limits on your account |
| Partnership and advertising enquiries | Anything requiring access to your account data |
We have no access to any player account, balance or redemption queue. If your issue sits in the right-hand column, contact the operator's support team first and keep a written record. If they go quiet or the answer contradicts their own published terms, then write to us — that pattern is useful editorial information even when we cannot fix it for you.
Reporting something we got wrong about an operator
Corrections are the most valuable messages we receive. Sweepstakes promotions change frequently, and operators adjust which states they serve based on their own legal assessments. To make a correction quick to verify, include:
- The page on united-anglicans.org where you saw it.
- The operator name and the specific claim (offer amount, redemption minimum, eligible state, processing time).
- What you believe the current position is, and where you saw it — usually the operator's official rules or terms page.
- The date you checked.
We re-check against the operator's own published terms before changing anything. Where a detail has shifted, we update the page and the fact-check date. Our last full review pass was Sep 24, 2026, and pages carry Chloe Webster's byline where she led the research.
Commercial relationships, stated plainly
Some links on this site are commercial, and Top Sweepstakes Casinos may earn a commission when a reader signs up through one. That arrangement does not buy a position in our rankings, and it does not stop us publishing a limitation. If you think a write-up reads like an advertisement, say so in a message — that is a fair complaint and we would rather hear it.
Questions we get about the listed operators
Most reader mail concerns the sites at the top of our list. Here is what we can tell you before you write in, and where you will still need to check the operator's own official rules.
Spinblitz
Our highest-rated listing at 10.0, and the one readers ask about most, largely because of the advertised 100 Million Gold Coins with the BLITZ JACKPOT welcome package. Worth understanding before you email us about it: Gold Coins are the play-for-fun currency. They are not redeemable for prizes under any circumstances, so a very large Gold Coin headline tells you about session length, not prize potential. Sweeps Coins are the separate promotional currency tied to redemption. The limitation readers should weigh is exactly that — a headline built on Gold Coins says little about the Sweeps Coins side, and the promotional playthrough attached to any Sweeps Coins must be met before redemption is possible. Eligible states, age minimum and redemption thresholds are set by the operator and can change; check their official rules.
Lone Star
Rated 9.9, and the listing whose welcome structure — up to 500k GC and 105 Free SC — most clearly separates the two currencies, which is why we point confused readers to it as an illustration. The Sweeps Coins figure is the part that relates to prize redemption. The drawback: a two-part offer usually means two sets of conditions, and the Free SC portion is typically the more heavily qualified half, with playthrough requirements and possible expiration dates. Read the sweepstakes terms and conditions rather than the banner.
Casino.Click
Rated 9.8. It appears here for a different reason from the two above: the advertised 150 Extra Coins and 10 Free Spins is a small, low-commitment starting package rather than a headline number, which suits readers who want to look around before deciding whether to buy a coin package at all. The obvious limitation is scale — a modest opening bundle gives you a short first session, and free spins are usually locked to specific titles with their own terms. If you write to us asking which site to start with, this is the kind of trade-off we will walk you through.
Everything else on the list
SplashCoins (9.6) and Free Spins (9.6) sit next, followed by Lucky.me (9.3), Crown Coins (9.2), Crash Duel (9.1), Spree (9.1) and Mr Goodwin (9.1). Percentage-based offers such as SplashCoins' 200% welcome offer and Crown Coins' 150% welcome bonus only apply to a coin package purchase, so they are not comparable to fixed bundles like Spree's 25,000 GC or Mr Goodwin's 125,000 free coins. We are happy to explain any specific one by email. These are our editorial ratings, not customer review scores.
Asking us about costs, coin packages and redemption
A common message is some version of "do I have to pay?" No. Legitimate sweepstakes operators run a no-purchase-necessary model: Gold Coins are for entertainment play, and Sweeps Coins arrive through daily login rewards, promotions, coin package purchases as a free bonus attachment, and an alternative method of entry — typically a mail-in request set out in the official rules. Buying a coin package is optional, and buying more does not improve any outcome.
On the money side, questions we can answer in general terms:
- Paying in. Coin package purchases in the US are usually handled by debit card, ACH or online bank transfer, and some operators support e-wallets. Availability differs by operator and can change.
- Getting paid out. Sweeps Coins redemptions commonly go out via ACH bank transfer, and some operators offer gift card options. Every operator sets its own redemption minimum and prize limits.
- Timing. Redemption processing times vary and are almost always stated as a range, not a promise. Identity verification usually happens before a first redemption and can add days.
- Verification. Expect a government-issued photo ID, sometimes proof of address, and account details that match your documents exactly.
- Taxes. Prize redemptions may be taxable under federal and state rules. Keep your own records and consult official guidance or a tax professional — we cannot advise on your situation.
We deliberately do not publish specific processing times or thresholds per operator on this page, because they move. Ask us about a particular site and we will tell you what the operator currently publishes and where to confirm it.
Game library questions
Readers often write asking what is actually available. Across the operators we cover, libraries generally break into sweepstakes slots (the largest category, spanning low-volatility titles with frequent small results and high-volatility games with longer dry stretches), progressive jackpot games, table-style games such as blackjack and roulette variants, live dealer rooms where the operator supports them, and instant-win or crash-style formats — Crash Duel's name points at that last category. Published RTP figures are theoretical long-run averages set by the game provider, not a forecast of your session. We do not rank operators by RTP claims we cannot independently verify, and we would rather say so than repeat a marketing number.
The other products these brands run
Several sweepstakes operators also run adjacent offerings under the same or a related brand: purely social casino apps with no prize redemption at all, sportsbook-style sweepstakes products, and standalone poker or bingo rooms. These sit under different rules, different eligible-state lists and sometimes a different minimum age, even where the account looks shared. If you are comparing a brand's sweepstakes casino against its social-only app, tell us which one you mean — the answer changes. Readers looking at offshore alternatives sometimes ask about casinos outside self-exclusion schemes, which is a separate category with a different risk profile.
Eligibility and legal questions we will and won't answer
Sweepstakes casinos in the US are governed largely at state level rather than by one national framework. Some states permit most operators, some have passed laws or taken enforcement action against them, and operators independently decide which states to serve based on their own legal risk assessment. Availability changes, sometimes with little notice, and geolocation checks are applied at signup and at play.
Age minimums are typically 18+, though some operators require 21+ either everywhere or in particular states. Accounts are for adults only.
What we will do: explain how the sweepstakes model differs from licensed real-money online gambling, point you to an operator's published eligible-state list and official rules, and tell you plainly when something is unclear. What we will not do: tell you that a given site is definitely legal for you to use. That is a legal judgment about your circumstances, and we are not qualified to make it. Check the operator's terms and your state's current position, or speak to a qualified advisor.
Responsible play and urgent concerns
If your message is about gambling harm — your own or someone else's — say so at the top and we will respond as a priority with resources rather than site recommendations. Support is available independently of us through the National Council on Problem Gambling helpline and Gamblers Anonymous, and most operators provide self-exclusion, deposit limits and session tools inside account settings. Third-party blocking software is another option worth knowing about. We will never recommend an operator to someone who has told us they are trying to stop.
How to get a useful reply
- Put the operator name or page URL in the subject line.
- Say what you want: a correction, an explanation, a partnership discussion, or a complaint about our coverage.
- Include dates and screenshots where a term has changed.
- Do not send account numbers, ID documents, card details or passwords. We never need them, and we will ask you to delete them if you do.
Write to [email protected] whenever you are ready. If you are unsure whether your question is one for us or one for the operator, send it anyway — pointing you to the right place takes us a minute and saves you a week.